At the core of any good voice analytics solution is a solid speech-to-text transcription. If your voice data isn't being transcribed how you need it, what's the point? There's a myriad of factors to consider when dealing with Automatic Speech Recognition (ASR)...
Voice Analytics Blog
Posts tagged with transcription API
It All Starts with an Accurate Automatic Transcription
Thanks to advances in technology such as deep learning, we find ourselves on the heels of an automated revolution: seemingly everything in our lives is becoming more automatic.