Harness the true Voice of the Customer in your favorite BI tool
Voice Analytics Blog
Featured Categories
Posts tagged with Tableau
Accelerate Time-to-Value With Predictive Analytics
What if you could predict when a customer was likely to churn before they cancel service?
Where Data Meets Community: Highlights From Tableau Conference 2019
The VoiceBase team joined over 20,000 other data-minded people at one of the most engaging and empowering analytics events of the year – Tableau Conference! Attendees descend upon Vegas to sharpen their data analytics skills, connect with other industry pros, and get inspired by the community.
VoiceBase Releases New Omni-Channel Functionality
VoiceBase Expands Beyond Voice, Offering Text Analytics, Introduces VoiceBase Online and Enterprise Accelerator. This release provided organizations omni-channel views of their customers and unparalleled flexibility and speed in deployments.
Data Viz For a Cause @ #Data19
VoiceBase and is excited to join the #DataFam community and to share the potential of speech analytics.
5 Benefits of Using a Business Intelligence Tool: Turn your Voice Data into Opportunities
Why use a BI tool? Because big data is everywhere. Whether they realize it or not, every department including, sales, marketing and customer support is collecting data on a daily basis.
How to Spot Bad CX in Your Contact Center
Speech Analytics tools can be used to evaluate all of the calls going in and out of a call center for important customer experience (CX) insights.
VoiceBase at Enterprise Connect 2019: Announced Strategic Partnership with Tableau!
Last week the VoiceBase team traveled from San Francisco, CA to Orlando, FL for one of the largest collaboration conferences in the U.S., Enterprise Connect!
VoiceBase and Tableau Deliver New Insights Through Speech Analytics
Companies are using business intelligence (BI) tools to parse data from customer interactions, especially phone calls, to gain new insights about relationships, sales performance, and even product direction.
VoiceBase and Tableau Software Partner to Modernize How Speech Analytics Data is Consumed by the Enterprise
VoiceBase, the leading open architecture solution for AI-powered speech analytics, announced a strategic partnership with Tableau Software, the leading visual analytics platform, to transform how enterprises make broad use of speech analytics data.