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Back in the day, retailers would lock their doors and turn on their alarm system in order to keep their merchandise and customer’s information secure. However, as the world moves towards a more connected economy and businesses strive to become omni-channel to meet that demand.
Neural networks and machine learning, now widely referred to as deep learning, are defined as a machine’s ability to pick up on patterns and learn from experience to perform tasks, much like the human brain.
At VoiceBase we believe speech analytics is a game of “what is most likely to have been said here”. Various companies have different strategies on how to answer that question with the highest degree of accuracy.
No two people are alike. More and more, it is critical to think about each individual customer as an isolated situation rather than developing a scenario or response that blankets your entire client base.
This week, June 7th & 8th, Performline will host two action-packed days of insights, sessions, best practices, parties and networking in New York City during the biggest RegTech & Compliance Conference of the year—and one conference you definitely can’t afford to miss!
Thanks to advances in technology such as deep learning, we find ourselves on the heels of an automated revolution: seemingly everything in our lives is becoming more automatic.
A pioneer in the call recording industry, OrecX has recently announced a full integration between their product Oreka TR (voice recording software), and VoiceBase.
At Twilio’s yearly SIGNAL conference this week, VoiceBase has announced a 3rd Add-On for the Twilio Marketplace; VoiceBase Transcription w Custom Vocab.
The disruption of traditional telecom services is nothing new. The rise of voice over IP (VoIP) providers dealt a staggering blow to conventional telephone market models and calling rates.
Machines are getting smarter. That’s because they incorporate deep learning, or the training of artificial intelligence to understand and teach itself based on human input.