Big Voice Blog
Quick bites of all things speech and text analytics for your enterprise
Need somewhere to start?
So what are you really missing from your Call Center Scorecard? Automation.
Contact.io, is a new conference focusing on the call marketing industry, and has already established itself as THE call marketing show.
Insight utilizes predictive analytics to match all future calls to certain call classifiers, which can be unique for every customer.
This investment brings our total funding in the company to $20 million and further validates our Big Voice vision and market execution.
Don’t miss out on a chance to meet VoiceBase at this year’s Signal conference!
Enterprise Connect is one of the key conferences focused on communications transforming businesses every year.
On demand keyword spotting and auto-call scoring enable businesses of every size to detect trends and monitor agents
LeadsCon Las Vegas is the most important event for Lead Gen and Performance Marketing—anywhere.
This data will lead to more informed decisions and improvements in various areas, some of the biggest effects will be seen in the following disciplines.
What does it really mean when “this call may be recorded for quality assurance?” Most often, it means that call isn’t improving much.